Terms & Conditions

These terms and conditions are unless otherwise agreed deemed to apply to all orders placed with Logocaps Limited, including repeat or new orders.  Receipt of acknowledgment of order by you or payment made to Logocaps Limited, in any format constitutes your acceptance of these conditions.  These terms and conditions do not in any way remove, restrict, hinder or take away from the customer any of their statutory rights.

For the avoidance of doubt if these should be any dispute under these terms and conditions or the contract between Logocaps Limited and the customer then such dispute shall be dealt with under English law.


Where applicable all prices quoted are subject to VAT at the current rate,

our prices are based on today’s current costs of production including import and customs duties and are therefore subject to change.  In the unlikely event of any increase in costs directly affecting the price during an order we reserve the right to increase our prices – we will however not do so without notifying you beforehand.

Quotations are valid for 30 days from date of issue.

Payment terms

All goods will be supplied against a proforma invoice due to the fact the products are bespoke to the customer.  A credit account may be granted for repeat orders and will be opened subject to trade references and individual circumstances.  Where a credit account is granted, payment terms are strictly 30 days date of invoice.

3 Ownership of goods

Ownership of the goods will remain with Logocaps Limited and will not pass to the customer until payment is received in full.  Full payment being the receipt of cleared funds for the whole order relating to the goods supplied.

4 Delivery

Every effort will be made to deliver on time, but any delivery date specified is a best estimate and no liability is accepted for any losses arising from delay or error in delivery of the goods.  Where rush jobs are required we reserve the right to charge more to cover increased costs, such as air freight versus sea freight and any charges from the factory for the rushed production.

Quantity of delivery

Logocaps Ltd specialise in large quantity sales and pride itself in supplying the quantity ordered however we shall be deemed to have fulfilled our contract by delivery of a quantity within 5% plus or minus of the quantity of goods ordered and you will be charged at the contract rate for the quantity delivered.


Claims arising from partial loss in transit must be made in writing to Logocaps Limited, so as to reach us within 5 days of date of delivery or it is such that the goods shall be deemed to comply as to quantity with the terms of the contract.

Claims arising from damages – You must examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted on the delivery note at time of delivery and then it will be dealt with case by case.

Claims arising from faulty goods must be made within 3 days of date of delivery, must be accompanied with photographic evidence and will be dealt with accordingly.

7  Change of design

In the event of the customer wishing to change the design of their goods the request must be given by the customer to Logocaps Limited in writing and an acknowledgement of the request must be received by the customer to ensure the request was received.  Logocaps Limited will endeavour to make the requested changes, it will depend how far down the production line the goods are to whether the design can be altered, but Logocaps Limited reserves the right to charge the customer any additional costs arising from such a request and please note this may affect quoted lead times.

8  Quantity changes to order

Any changes in quantity ordered must be made in writing to us prior to commencement of processing. Any increase in the order must be regarded as a separate contract unless written notification is received before work commences on the original order.


Cancellations will only be accepted in writing and refunds cannot be given for work carried out.  A charge will be made on cancelled orders, together with a charge for all work carried out up to the date of written cancellation. 

10  Overdue accounts

If in the event a credit account has been granted no goods will be delivered on accounts which remain unpaid 14 days after payment is due. Logocaps Limited reserves the right to charge interest on overdue accounts at the rate of 5% above base rate from the date the account became due until payment is received. This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due and shall be in addition to and without prejudice to any other rights we may have against you.

Logocaps Limited reserves the right to charge you for any legal or collection charges where it is necessary to obtain payment from you of an overdue account a third party or Court proceedings.

11  Liability

We can accept no responsibility for loss or damage arising from the supply of goods under this contract. unless you have fully complied with the notification of claims procedure set out in section 6.